Privacy Policy

01Who We Are

Terenis OÜ is the data controller for personal data processed through this website.

02Information We Collect

When you contact us through our website, we may collect:

• Your name
• Email address
• Organization
• The content of your message
• Any other information you choose to provide

We may also process limited technical information related to your use of the website, such as IP address, browser or device information, and server logs.

03How We Use Your Information

We may use personal data to:

• Respond to enquiries and requests
• Communicate with prospective customers, partners, and other contacts
• Follow up on business discussions
• Operate, maintain, secure, and improve our website
• Understand how our website is used
• Comply with applicable legal obligations

We process personal data where necessary to respond to your request, pursue our legitimate business interests, enter into or perform a contract, comply with legal obligations, or where you have provided consent, as applicable.

04Sharing of Personal Data

We do not sell your personal data.

We may share personal data with service providers that support our website, hosting, communications, analytics, and IT infrastructure where necessary for them to provide their services.

We may also disclose information where required by law or where necessary to establish, exercise, or defend legal claims.

05International Data Transfers

Where personal data is processed outside the European Economic Area, we take appropriate measures to ensure that it receives a level of protection consistent with applicable data protection law, including the use of recognized safeguards where required.

06Data Retention

We retain personal data only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining relevant business records, and meeting legal obligations.

07Your Rights

Under applicable data protection law, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete data
• Request deletion of your personal data
• Restrict or object to certain processing
• Request data portability, where applicable
• Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the relevant data protection supervisory authority.

To exercise your rights, contact us at info@terenis.ai.

08Cookies and Similar Technologies

Our website may use cookies and similar technologies for purposes such as enabling website functionality, maintaining security, remembering preferences, and understanding how the website is used.

Some technologies may be strictly necessary for the website to function and may be used without consent where permitted by law. Where cookies or similar technologies require consent under applicable law, we will request your consent before using them.

You can manage your preferences through the cookie controls made available on the website where applicable.

09Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or legal obligations. The latest version will be published on this page.